SMSC Utities MDM gathers and processes data from any type,variety, or brand of device.The application loads,validates, stores,and formats the data in ways that facilitate business processes across multiple internal and external systems.
Historicall,utilities had rates with flat or simple tiers.Uities in the Smart Grid world will have more complex formulas and components including time of use, critical peak, seasonal rates, net metering, distributed energy, and more.The SMSC MDM module provides the critical information for the billing engine to calculate complex billing formulas.
The SMSC MDM solution is seamlessly integrated with biling application.The foundation of this open framework is the Muli-speak specification designed by the organization.This specification has been widely accepted by third-party applications including AMRIAM.CIS,MDM,IVR,GlS, and OMS.
Improved Customer Service
Customer Service Representatives (CSR) at the utility can resolve issues quickly and efficiently.From the SMSC CIS billing application, the CSR can view billing, service, and meter records.If required, the CSR can quickly drillinto the consumption histories from the MDM,displaying monthly,daily and hourly periods.
Hosting and Application
The MDM module can be hosted in the SMSC hosting center, allowing for fast business startup and lower cost hardware implementations.The hosting center is managed by SMSCIT specialists, trained in the latest hosting, security, and administration practices.
No matter if the utlity has hundreds of meters or thousands of or millions of meters, the SMSC MDM module is scalable to meet the needs of any size of organization.The extensive background processes in cluster provides resources and capacity required to manage the MDM environment.
Industry Standard Meter
SMSC MDM uses your existing AMR/AMl communications.Data can be pulled in via Multi-speak web services or other standard data exchange mechanisms (FTP,SFTP,etc.). Alternatively, you can choose to remain entirely independent and simply provide a data file. The SMSC MDM module supports CSV,XML, and E file formats.
State Grid Corporation of China,ProvincialTMR System, 20Thousand 3-phases Meters connected.
China Southern Power Grid,ProvincialMDM System, 600 Thousand 3-phases meters and 18 Million 1-phase meters connected.